Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer assistance team is educated to promptly attend to all of our Linux website hosting packages users’ questions and advice requests. Via our ticket system, you will be able to share your inquiry and a support crew member will, no doubt return to you in less than maximum an hour. Basically, practice indicates that the general response time frame is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us any time required. Our staff of employees will undoubtedly be on the web for you 24x7x365 to react to all of your issues and to correct any issue you might have. You can easily send us a help and support ticket from your Web Hosting Control Panel or drop an email message anytime. Additionally, on business days, you can easily give us a call or take advantage of the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you want support while performing tasks within the Control Panel, you are able to always click the Help control key and see your issue in the variety of content articles that will show up. We have also turned much of the articles and reviews into video clips. The catalogue of videos will come up if you click the Videos key located in each section.