A 99.9% Server Uptime
The primary benefit of creating your very own website hosting system is that you don’t have to worry about compatibility – you design a given set of software apps in such a manner as to work with a particular set of hardware elements. The final outcome is something way more solid and reliable, because there are fewer potential chances of failure. We have built our cloud hosting platform using time–proven hardware parts coupled with a heavily tweaked version of SELinux in order to create a totally secure and safe environment for your websites.
That’s the reason why, with all our Linux website hosting packages packages we give you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
To be able to provide a quality hosting service, you can hardly depend on the default network configuration in a datacenter. We have set up our very own custom internal network to ensure an ultra–fast connection speed with the rest of the world.
And thanks to this, regardless of which datacenters you choose: our USA data center, our UK data center, in our data center Finland, in our Eastern Europe data center or our Australian data center, you will enjoy an assured 99.9% network uptime. And this guarantee applies to all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you are not content with our web hosting services, or if you find them inadequate, or if you decide that you need a Linux VPS packages rather than a cloud hosting package – we will give you a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep total control over your domain names even if you terminate your account with us.
24/7 Technical Support
If you happen to operate a hosting firm, your tech engineers are of major importance. For this reason, we’ve conscientiously picked a highly capable team of tech support engineers, each with several years of training behind his back. With their help, our company offers 24x7 support with each of our hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All customer support tickets are answered within sixty minutes and our average ticket response time is below 20 minutes!